FAQ

Frequently Asked Questions (FAQ)

Here are some common questions about auto parts and shopping with us. We've kept it simple and straightforward to help you get back on the road quickly! 🚗

  1. 🛠️ How do I know if a part fits my vehicle? No worries—most parts have a vehicle compatibility checker on the product page. Just enter your make, model, and year for a quick match. If unsure, our filters or chat support can guide you.
  2. 🔄 What's your return policy for parts? We make returns easy! If the part doesn't fit or arrive damaged, you can return it within 30 days for a full refund or exchange. Just keep it in original condition.
  3. ⚙️ What's the difference between OEM and aftermarket parts? OEM (Original Equipment Manufacturer) parts are made by the car's brand for exact specs. Aftermarket are high-quality alternatives that often cost less and perform just as well—choose based on your budget and needs.
  4. 📦 How long does shipping take? Standard shipping usually arrives in 3-7 business days within your country. Expedited options are available at checkout for faster delivery—track everything in your account.
  5. 🛡️ Do auto parts come with a warranty? Yes! Most parts include a manufacturer's warranty (typically 1-2 years). Check the product details for specifics—we're here to help with claims if needed.
  6. 🔧 Do I need tools to install the part myself? It depends on the part—simple ones like filters need basic tools, while brakes might require more. We recommend starting with our installation guides or a pro if you're new to it.
  7. 💳 What payment methods do you accept? We keep it flexible: credit/debit cards, PayPal, and Apple Pay. All transactions are secure with encryption for your peace of mind.
  8. 🚚 Can I order in bulk for my shop or project? Absolutely! Bulk orders get volume discounts and priority shipping. Reach out via chat for a custom quote—we love supporting fellow gearheads.
  9. 🧹 How do I maintain my new auto part for longevity? Follow the manufacturer's care tips—like regular checks and proper lubrication. A quick routine keeps things running smooth and saves you money long-term.
  10. 📋 How can I track my order status? Easy peasy! Log into your account or check your email for the tracking link. We'll notify you at every step, from shipped to delivered.